News

25.03.2020

Free TotalCRM License Trial

TotalCRM is the perfect solution to facilitate, record and manage all customer interactions. Our brand new CRM + Live Chat platform was scheduled for launch in the coming weeks, however in order to assist many businesses that are now working remotely, we have decided with immediate effect to supply and support our new platform to anyone free of any charge for 6 months, with no obligation.

Current world events have highlighted the benefits of remote working and cloud-based tools in allowing businesses to continue operations when restrictions are placed on the movement of the population. However, while companies have actioned contingency plans for allowing employees to work, communicate and collaborate remotely from the comfort of their home, many are now facing the challenge of maintaining high quality customer engagement in the period of social distancing. When customer interaction becomes a remote process, the need for a reliable, full-featured CRM platform becomes more important than ever.

Key features include:

• Live Chat Service – By placing a small snippet of code on a website, visitors can communicate with customer service teams in real-time to answer any sales or support questions.

• Support Tickets – By either sending an email, or accessing a dedicated portal, customers can create support tickets which can be allocated to multiple departments within a business.

• Company, Contact and Client Management – Keeps records of all customer details and notes of all interactions - both through the TCRM software and externally.

• Task Management, Sprint Planning and Shared Calendar – Manage team resources by creating and allocating different tasks to individuals or whole departments.

• Detailed Reports – Create custom reports to monitor team performance and customer volumes.

• Integrated Paid Support Rate Management – Add billable services which can be allocated to customers and used to produce detailed reports on billable services.

At Network Media, we appreciate that the current world-wide situation presents a challenge to all business and time is of the essence when adapting. Therefore; we’ve taken the decision to provide the TotalCRM solution for free for the first six-months – no setup or monthly costs at-all during this period, with no obligation to continue with the platform at the end. We hope this will be of help to the many business who are currently trying to find new ways to support their customers in these difficult times and will allow the wheels of commerce to continue with as little disruption as possible to all businesses.

For more information, or to request a demonstration of the TotalCRM solution, please contact us on sales@networkmediaservices.com, telephone us on +44 (0) 1664 431 761, or visit http://www.total-crm.com.

Of course we appreciate that many businesses already have a CRM solution in-place so, even If your organisation has no need for this solution, please forward this news to any contacts in business who you think could benefit from this offer so that we may help them to overcome some of the challenges presented by the current world situation.

http://www.total-crm.com.






03.02.2020

Network Media Services Roll-Out Live Chat Support

Network Media Services are pleased to announce the roll-out of a live chat support channel for all operators of their Affiliate Platforms with immediate effect.

The new updated version introduces some impressive features and improvements to automatically manage affiliates, handle new marketing regulations and to easily integrate with advertising networks. The system is a complete turnkey affiliate management solution, catered to the specific industry, with feature modules for calculating commissions, tracking clicks and conversions, automatic financial policy management, organising creative content and managing payment services.

Back-Office users will now benefit from direct access to the Network Media Support Team through the live chat widget located in the corner of the admin interface. The Network Media Services Support Team will be available to assist back-office users between 09:00 and 17:30, UK time, Monday to Friday (excluding public holidays).

Network Media Services COO, Ryan Cooper said “The introduction of live chat services for Network Media Services customers provides an instant channel through which to access the wealth of expertise and knowledge possessed by our support agents. The success of our clients’ affiliate programs is our number-one priority and live chat provides more opportunities for Network Media Services to help our clients achieve this success.”

About Network Media

Network Media supply turnkey affiliate tracking and management software to the iGaming and Forex trading industries. The software is both multi-language, multi-currency and fully responsive across all devices and platforms and is able to cater for small brand operators, large white label suppliers and affiliate networks with unique multi-brand configuration options.

Network Media Service’s powerful solution contains all of the required features and functions to manage a successful affiliate program straight away. Including features for calculating commissions, tracking clicks and conversions, organising creative content and managing payments.

The solution is scalable from a small start-up company to a large operation, processing multi-million financial and data transactions every day. Our content delivery network can easily track and process millions of requests every minute and our systems are delivered with full failsafe redundancy and backup for complete piece of mind.

Designed and developed by industry super affiliates, experienced system operators, advertising network specialists and award winning software system designers, our affiliate management platforms provide the new generation of affiliate business operators with a powerful feature rich business platform considered by many as the industry leading affiliate tracking and management platform.

Across our product portfolio we work in partnership with some of the worlds most respected organisations and strive to exceed the expectations of our clients worldwide. To discuss your requirements or to arrange a free demonstration of our platforms, please feel free to contact us.

For more information:

Email: info@networkmediaservices.com
Website: www.networkmediaservices.com







10.12.2019

New AFS Platform Release

Network Media Services have announced the latest release of their market leading affiliate management systems for the iGaming, Forex Trading and Retail industries. The new updated version introduces some useful features and improvements to managing affiliate payments and reporting on affiliate activity. The system is a complete turnkey affiliate management solution, catered to the specific industry, with feature modules for calculating commissions, tracking clicks and conversions, automatic financial policy management, organising creative content and managing payment services.

Ian Jewers, Network Media Services CEO, said “Yet again; Network Media Services are demonstrating their commitment to support users of their affiliate management software through the rollout of new features and improvements.”

Network Media Services have introduced the following new features in the latest version of their affiliate management software:

Payment Method Withdrawal Limits

Each payment method available to affiliates may now be configured with a maximum withdrawal limit. Any commission earned above the withdrawal limit will be retained in the affiliate account balance until the next payment window opens.

Payment Request Conditions

Affiliate program operators may now specify a minimum number of active customers and/or a minimum volume of customer deposits which must have been met during a configurable number of past payment periods before a new payment request can be generated by affiliates.

Payment Period by Affiliate

The system now allows for each affiliate account to be set to either Weekly or Monthly payment cycles independently of the main system settings. This offers added flexibility for affiliate platform operators when working with affiliates under bespoke terms.

New “Campaign” Reporting Filters

The “Campaign” report filer has been expanded to allow both Affiliates and Users to filter reports by all campaigns using a single commission type. For example, All CPA Campaigns. Custom Report Columns Layout

Column settings for each report can be access by clicking the ‘gear’ icon, where each column can be set to hidden/shown and the order of columns can be customized. Changes may be saved as default settings against individual User/Affiliate account preferences or as a system-wide setting.

Sub-Affiliate Coupon Codes

Affiliates may now use the Coupon creative for sub-affiliate campaigns, allowing for offline referral codes to be used to link sub-affiliate accounts to their parent account during the affiliate registration process. A new field has been added to the AFS signup form, where the sub-affiliate coupon code may be entered to facilitate the sub-affiliate association.

Regarding the new features, Ian Jewers, Network Media Services CEO said “Providing the extra tools for managing affiliate commission payments will allow our clients the flexibility to strike even more bespoke deals with affiliates. The additional reporting tools will, no doubt, be welcomed by both operators and affiliates as a useful means to produced detailed reports to support their marketing operations.”

About Network Media

Network Media supply turnkey affiliate tracking and management software to the iGaming and Forex trading industries. The software is both multi-language, multi-currency and fully responsive across all devices and platforms and is able to cater for small brand operators, large white label suppliers and affiliate networks with unique multi-brand configuration options.

Network Media Service’s powerful solution contains all of the required features and functions to manage a successful affiliate program straight away. Including features for calculating commissions, tracking clicks and conversions, organising creative content and managing payments.

The solution is scalable from a small start-up company to a large operation, processing multi-million financial and data transactions every day. Our content delivery network can easily track and process millions of requests every minute and our systems are delivered with full failsafe redundancy and backup for complete piece of mind.

Designed and developed by industry super affiliates, experienced system operators, advertising network specialists and award winning software system designers, our affiliate management platforms provide the new generation of affiliate business operators with a powerful feature rich business platform considered by many as the industry leading affiliate tracking and management platform.

Across our product portfolio we work in partnership with some of the worlds most respected organisations and strive to exceed the expectations of our clients worldwide. To discuss your requirements or to arrange a free demonstration of our platforms, please feel free to contact us.

For more information:

Email: info@networkmediaservices.com
Website: www.networkmediaservices.com






08.08.2019

Network Media Services Release the Latest Version of their Affiliate Management Software

Network Media Services have announced a major release of the market leading affiliate management systems for the iGaming, Forex Trading and Retail industries. The new updated version introduces some impressive features and improvements to automatically manage affiliates, handle new marketing regulations and to easily integrate with advertising networks. The system is a complete turnkey affiliate management solution, catered to the specific industry, with feature modules for calculating commissions, tracking clicks and conversions, automatic financial policy management, organising creative content and managing payment services.

Ian Jewers, Network Media Services CEO, said “This is one of our biggest releases to date, it has been created in response to feedback from our long-term partners, as well as recent trends within the industries we serve and the latest trends within affiliate marketing.”

Network Media Services have introduced the following new features in the latest version of their affiliate management software:

Affiliate API

The API allows affiliates to retrieve statistics and tracking links externally in a universal format that can be understood by third party systems, meaning that affiliates can easily integrate reports into their own system. The API also allows operators to create their own custom affiliate or IB interface as part of their current back office.

Timed Commission Profiles

Affiliates can now be setup to automatically move to a new commission plan once their account reaches a defined age. This allows operators to easily manage commission based promotions for new affiliate registrations, increasing affiliate acquisition.

Affiliate Groups

Operators are able to organise marketing partners into custom named groups. All of the system reports can be filtered by groups, allowing operators to easily compare their performance. Operators also have the ability to target mailouts to certain groups if the message concerns a certain subsect only.

Affiliate Website Management

Operators can now require their affiliates to disclose the websites that they are using to promote their brands, allowing operators to verify and approve each website before they can be used. Any traffic originating from unapproved or undisclosed websites can be blocked automatically.

ID Document Management

The affiliate system contains a complete ID document module, allowing operators to require affiliates to provide any combination of proof of address, identification and company information documents. Operators can then verify and store these documents in order to approve each affiliate account.

Regarding the new features, Ian Jewers, Network Media Services CEO said “By combining our Sub ID, Postback and API features, our clients are able to open up new traffic sources by effortlessly integrating with advertising networks. New regulation has been a challenge for both affiliates and operators, our new features allow for operators to verify the identity and websites for each of their marketing partners. We allow for simplified management of affiliates by automatically altering their commission plans once their account reaches a defined age, as well as organising affiliate into custom groups for reporting.”

About Network Media

Network Media supply turnkey affiliate tracking and management software to the iGaming and Forex trading industries. The software is both multi-language, multi-currency and fully responsive across all devices and platforms and is able to cater for small brand operators, large white label suppliers and affiliate networks with unique multi-brand configuration options.

Network Media Service’s powerful solution contains all of the required features and functions to manage a successful affiliate program straight away. Including features for calculating commissions, tracking clicks and conversions, organising creative content and managing payments.

The solution is scalable from a small start-up company to a large operation, processing multi-million financial and data transactions every day. Our content delivery network can easily track and process millions of requests every minute and our systems are delivered with full failsafe redundancy and backup for complete piece of mind.

Designed and developed by industry super affiliates, experienced system operators, advertising network specialists and award winning software system designers, our affiliate management platforms provide the new generation of affiliate business operators with a powerful feature rich business platform considered by many as the industry leading affiliate tracking and management platform.

Across our product portfolio we work in partnership with some of the worlds most respected organisations and strive to exceed the expectations of our clients worldwide. To discuss your requirements or to arrange a free demonstration of our platforms, please feel free to contact us.

For more information:

Email: info@networkmediaservices.com
Website: www.networkmediaservices.com







14.07.2018

New AFS Platform Release

Network Media Services have announced the latest release of their market leading affiliate management systems for the iGaming, Forex Trading and Retail industries. The new update features powerful affiliate KYC tools to enable program operators comply with the latest marketing regulations. Other features have been introduced to improve system access and email delivery. The system is a complete turnkey affiliate management solution, catered to the specific industry, with feature modules for calculating commissions, tracking clicks and conversions, automatic financial policy management, organising creative content and managing payment services.

Ryan Cooper, Network Media Services COO, said “This latest update shows how Network Media Services are keeping up-to-date with the latest industry regulations and providing affiliate program operators with the tools needed to meet the high standards set by industry bodies.”

Network Media Services have introduced the following new features in the latest version of their affiliate management software:

ID Document Management

The ID document feature has been added to provide our clients with a complete affiliate KYC solution as part of the affiliate management platform. Affiliate mangers can review ID documents which have been uploaded by affiliates alongside account details and approve them accordingly. ID document statuses can be optionally reset when affiliate account details are altered, and the required ID types can be contextual for affiliates operating as individuals or companies.

Affiliate Website Management

Affiliates can now easily provide all the websites and their associated pages and aliases from which they are promoting our clients’ products, giving better transparency to their sources of traffic. Operators can choose to disallow traffic from a certain website and the associated traffic can be redirected to an alternative landing page.

System Usage Report

This new report allows platform operators to see additional administrator information broken-down for each month including the size of the platform database, the number of emails sent and the number of affiliate accounts.

HTTPS Across all Affiliate Platform Pages

The affiliate system now supports the HTTPS protocol across all affiliate and administrator pages, providing extra security for all users.

Improved System Email Delivery Measures

As part of the sign-up process, affiliates are now shown instructions on how to add system email addresses to their contact list for various popular email clients. This is to prevent potential delivery issues for any communications that are sent to affiliates. Improvements have also been made to the process of unsubscribing from affiliate newsletter communications, helping Network Media Services clients to comply with the latest marketing and anti-spam rules.

About Network Media

Network Media supply turnkey affiliate tracking and management software to the iGaming and Forex trading industries. The software is both multi-language, multi-currency and fully responsive across all devices and platforms and is able to cater for small brand operators, large white label suppliers and affiliate networks with unique multi-brand configuration options.

Network Media Service’s powerful solution contains all of the required features and functions to manage a successful affiliate program straight away. Including features for calculating commissions, tracking clicks and conversions, organising creative content and managing payments.

The solution is scalable from a small start-up company to a large operation, processing multi-million financial and data transactions every day. Our content delivery network can easily track and process millions of requests every minute and our systems are delivered with full failsafe redundancy and backup for complete piece of mind.

Designed and developed by industry super affiliates, experienced system operators, advertising network specialists and award winning software system designers, our affiliate management platforms provide the new generation of affiliate business operators with a powerful feature rich business platform considered by many as the industry leading affiliate tracking and management platform.

Across our product portfolio we work in partnership with some of the worlds most respected organisations and strive to exceed the expectations of our clients worldwide. To discuss your requirements or to arrange a free demonstration of our platforms, please feel free to contact us.

For more information:

Email: info@networkmediaservices.com
Website: www.networkmediaservices.com



 

Latest News

Free TotalCRM License Trial
TotalCRM is the perfect solution to facilitate, record and manage all customer interactions. Our brand new CRM + Live Chat platform was scheduled for launch in the coming weeks, however in order to assist many businesses that are now working remotely, we have decided with immediate effect to supply and support our new platform to anyone free of any charge for 6 months, with no obligation. ...more

Network Media Services Roll-Out Live Chat Support
Network Media Services are pleased to announce the roll-out of a live chat support channel for all operators of their Affiliate Platforms with immediate effect. ...more

New AFS Platform Release
Network Media Services have announced the latest release of their market leading affiliate management systems for the iGaming, Forex Trading and Retail industries. ...more

Network Media Services Release the Latest Version of their Affiliate Management Software
Network Media Services have announced a major release of the market leading affiliate management systems for the iGaming, Forex Trading and Retail industries. ...more

New AFS Platform Release
Network Media Services have announced the latest release of their market leading affiliate management systems for the iGaming, Forex Trading and Retail industries. ...more

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